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Terms and Conditions

Welcome to our Website! We hope that you will enjoy your online experience.

Nestle Professional, a business unit of Nestec SA (the “Company”), is committed to maintaining trust with users of our Website (hereinafter CHEFIFY). The terms below govern your use of CHEFIFY.

The purpose of CHEFIFY is to provide a free of charge platform for culinary professionals and culinary businesses worldwide. The platform hosts a job search, educational information section, news and events, a blog, a Creations section and a forum and allows users to create a business and/or personal profile to showcase their own selected content.

1. Acceptable use

Please feel free to explore CHEFIFY and, where available, contribute material to it, such as job posts, personal or business descriptions, awards/accolades/education, images and to participate in the forum discussions.

2. Do's. You agree that you will:

  • Comply with all applicable laws, including, without limitation, privacy laws, intellectual property laws, anti-spam laws, export control laws, tax laws, and regulatory requirements;

  • Provide accurate information to us and keep it updated;

  • Use your real name and personal details on your profile;

  • Disclose your relationship and connection to the Company, CHEFIFY or any of the other sponsors (i.e. WorldChefs or Electrolux), if any, especially when participating in forum discussions (e.g. by revealing your employer’s identity and using the “#emp” hashtag)

  • State that the opinions you are sharing are your own and that they do not represent the views of Company, CHEFIFY or any of the other sponsors (i.e. WorldChefs or Electrolux)

  • Ensure that paid endorsements and promotions, if any, are clearly identified as such (e.g. editorial, sponsored, marketing, or promotional communications), and not as personal messages and that they have been paid for

  • Use your businesses’ real name and details on your business profile, and confirm that you are authorised to submit this information on CHEFIFY;

  • Use CHEFIFY in a professional manner.

3. Don'ts. You agree that you will not:

  • Act dishonestly or unprofessionally, including by posting inappropriate, inaccurate, or objectionable content;

  • Add content that is not intended for or inaccurate for a designated field (e.g. submitting a telephone number in the “title” or any other field, or including telephone numbers, email addresses, street addresses or any personally identifiable information for which there is not a field provided on CHEFIFY);

  • Create a false identity on CHEFIFY;

  • Misrepresent your current or previous positions and qualifications;

  • Misrepresent your business or a business which you work for or have worked for;

  • Misrepresent your affiliations with a person or entity, past or present;

  • Misrepresent your affiliations with a business’ employees or  co-worker, past or present;

  • Misrepresent your identity, including but not limited to the use of a pseudonym;

  • Falsely portray yourself as a business, fictitious or real;

  • Create a member profile for anyone other than yourself (a real person);

  • Use or attempt to use another's account;

  • Harass, abuse or harm another person;

  • Breach another person’s right to privacy;

  • Send spam or other unwelcomed communications to others;

  • Act in an unlawful, libelous, abusive, obscene, discriminatory or otherwise objectionable manner;

  • Disclose information that you do not have the right to disclose (such as confidential information of others including your employer);

  • Violate intellectual property rights of others, including patents, trademarks, trade secrets, copyrights or other proprietary rights;

  • Violate the intellectual property or other rights of the Company, including, without limitation, using the word “CHEFIFY” or the Company’s trade name, trademarks, logos or any other distinctive sign in any business name, email, or URL;

  • Post any unsolicited or unauthorized advertising, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation unauthorized by the Company;

  • Post anything that contains software viruses, worms, or any other harmful code;

  • Manipulate identifiers in order to disguise the origin of any message or post transmitted;

  • Copy or use the information, content or data of others available on CHEFIFY (except as expressly authorized);

  • Copy or use the information, content or data belonging to the Company in connection with a competitive service (as determined by the Company);

  • Copy, modify or create derivative works of the Company or any related technology (except as expressly authorized by the Company);

  • Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for CHEFIFY or any related technology, or any part thereof;

  • Imply or state that you are affiliated with or endorsed by the Company without the Company’s express consent

  • Rent, lease, loan, trade, sell/re-sell access to CHEFIFY or related any information or data;

  • Remove any copyright, trademark or other proprietary rights notices contained in or on the CHEFIFY website;

  • Collect, use, copy, or transfer any information obtained from the Company without the consent of the Company;

  • Share or disclose information of others without their express consent;

  • Use manual or automated software, devices, scripts robots, other means or processes to access, “scrape,” “crawl” or “spider” the services or any related data or information;

  • Monitor the services' availability, performance or functionality for any competitive purpose;

  • Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of CHEFIFY;

  • Override any security feature of CHEFIFY;

  • Interfere with the operation of, or place an unreasonable load on, CHEFIFY (e.g., spam, denial of service attack, viruses, gaming algorithms);

  • Otherwise jeopardize the integrity of the website and/or

  • Pose as a customer/consumer or any unrelated person if you have a relationship/connection with the Company, CHEFIFY or any of the other sponsors (i.e. WorldChefs or Electrolux)

Please note that the Company may remove any content from CHEFIFY that it believes may be illegal or offensive or non-compliant with the above rules. The Company reserves the right, but not the obligation, to monitor or review the content you have submitted as well as to edit, remove or refuse to post any content that the Company deems in its sole discretion to be inappropriate. The Company reserves the right to remove or block any CHEFIFY account at its sole discretion if it deems it inappropriate or non-compliant with the above rules.

4. Data protection

Our Privacy Notice applies to any personal data or material shared on CHEFIFY. Find out more on our Privacy Policy page

In addition, you agree to the following terms:

(a)   The personal data that you provide on CHEFIFY will be shared with the Company and then by the Company with the Company’s entity in the country from where you submitted your personal data for the purpose of providing you with a better service and for marketing and commercial purposes, including sales lead generation.

(b)   The Company can process your personal data and therefore such personal data will also be subject to international data protection; and

(c)   You will not enter onto CHEFIFY the personal data of any other person without their consent.

5. Recruitment

CHEFIFY provides the functionality for businesses users to post job advertisements, free of charge, which can be searched by personal profile users. The Company has no involvement in the process of uploading, maintaining or processing job adverts or applications. The content uploaded within job ads is the sole responsibility of the business posting the job advertisement. The Company takes no responsibility for the content within any job advert on CHEFIFY.

Users will have the opportunity to submit CVs or resumes in response to a job advert, these documents will be sent via email direct to the business profile which posted the job advert. The Company will not have access to the CVs or resumes, nor any data, including personal data, included therein and the Company is not responsible for any information included in any CV or resume. By submitting this personal data when applying for an advertised position, the user confirms that it understands that the Company has no liability for the misuse of any personal data submitted via this method.

By agreeing to the CHEFIFY Website Terms of Use, you confirm that you understand that the Company is not responsible for how your personal data and information is used by the business or individual who posted the job advertisement. You acknowledge that it is impossible to guarantee that the data sent by you over the Internet will be fully secure. The Company cannot be held responsible for any incidents which could arise from this data transfer. You therefore disclose the data at your own risk. The Company can only give assurances that it will use all the means available to it to ensure maximum security.

6. Data Security and Retention

6.1. Data security

In order to keep your personal data secure, Nestlé has implemented a number of security measures, including: 

  • Secure operating environments - Nestlé stores your data in secure operating environments and only accessible to Nestlé employees, agents and contractors on a need-to-know basis. Nestlé also follows generally accepted industry standards in this respect.

  • Encryption for payment information - Nestlé uses industry-standard encryption to provide protection for sensitive financial information, such as credit card information sent over the Internet (e.g. when you make payments through Nestlé’s online stores).

  • Prior authentication for account access - Nestlé requires its registered consumers/customers to verify their identity (e.g. login ID and password) before they can access or make changes to their account. This is aimed to prevent unauthorized accesses.

Please note that these protections do not apply to personal data you choose to share in public areas such as on community websites.

6.2. Retention

Nestlé will only retain your personal data for as long as it is necessary for the stated purpose, taking into account also our need to answer queries or resolve problems, provide improved and new services, and comply with legal requirements under applicable laws.

This means that we may retain your personal data for a reasonable period after your last interaction with us. When the personal data that we collect is no longer required in this way, we destroy or delete it in a secure manner.

7. Intellectual property

7.1. Content provided by the Company  

All intellectual property rights, including copyright and trademarks, in materials published by or on behalf of the Company on CHEFIFY (e.g. text and images) are owned by the Company  or its licensors.

For the avoidance of doubt, the images including but not limited to those of businesses on CHEFIFY are provided to the Company by the users and are not owned by the Company nor can the Company be held liable in any way in this regard. The Company is granted a royalty free, perpetual, worldwide license to use (including to disclose, reproduce, transmit, publish, adapt or broadcast) the photos provided by the users for purposes relating to CHEFIFY and to its business.

You may reproduce extracts of CHEFIFY for your own private use (i.e. non-commercial use) provided that you keep intact and respect all intellectual property rights, including any copyright notice which may appear on such content. You may not reproduce and publish any content (including but not limited to text or images) from CHEFIFY onto another live website, as it will cause content duplication and damage the search engine optimization and ranking of CHEFIFY.

7.2. Content provided by You

You represent and warrant to the Company that you are either the author of the content that you contribute to CHEFIFY, or that you have the rights (ie: have been given permission by the rights holder) and are able to contribute such content (e.g. text, images, videos) to CHEFIFY. Consequently, the Company cannot be held liable in any way with regards to the content you submit on CHEFIFY. All Content provided must be accurate, up to date, reflect your true opinion and content must not be of an offensive or inappropriate nature.

Content submitted should not be promotional, other than to promote yourself, your own business or a business you currently work for. No content should be submitted that promotes another business, organization or product.

You agree that such content will be treated as non-confidential and you grant the Company  a royalty free, perpetual, worldwide license to use (including to disclose, reproduce, transmit, publish, adapt or broadcast) the content you provide for purposes relating to its business.

The Company may use the content for promotional, advertising and other purposes and you will not be entitled to any compensation for such use.

Please note that the Company is free to decide whether or not to use this content and that the Company may already have developed similar content or have obtained such content from other sources, in which case all intellectual property rights in this content remain with the Company and its licensors.

7.3. Reporting inappropriate content

Should any content be published by other users in breach of the CHEFIFY Website Terms of Use, the Company reserves the right to remove this content. Any content that you deem inappropriate and report as such to the Company will be reviewed and removed at the Company’s sole discretion.

There are two ways to report inappropriate content on CHEFIFY;

  • Click on the ‘Report inappropriate’ link which is located below any user generated content. Clicking this link will present you with a contact form where you can add details of the inappropriate content.

  • Email the Company at this mail address and report the page where the content can be found and the nature of the content which you consider to be inappropriate, ideally with the page URL.

7.4. Rules governing consumer ratings and review service

In addition to these terms the following additional rules apply for ratings and review services. In order to submit any content to any rating and review service available on this Website (such as text, photo, video, likeness or other material or information), you must be 18 years of age or older. If you have received prior payment or promise of payment in return for your proposed submission; or if you have received an incentive such as free product, discounts, gifts, sweepstakes entries you will disclose it to The Company or you are a Company employee or work for a company or agency hired by the Company, you have disclosed that relationship.

All content that you submit must be accurate and based upon your actual experience with the content being reviewed. It shall not include any information that references other websites, addresses, email addresses, contact information or phone numbers. You are responsible for the content of your submission, not the Company.

8. Liability

While the Company uses all reasonable efforts to ensure the accuracy of materials on the CHEFIFY Website and to avoid disruptions, the Company is not responsible for inaccurate information, disruptions, discontinuance or other events which may cause you damage, either direct (e.g. computer failure) or indirect (e.g. loss of profit). Any reliance upon materials on this Website shall be at your own risk.

CHEFIFY may contain links to websites outside of the Company. The Company has no control over such third party websites, does not necessarily endorse them and accepts no responsibility for them, including as to their content, accuracy or function. As a result, the Company invites you to carefully review the legal notices of such third party websites, including keeping yourself informed of any changes to them.

You may operate a third party website and wish to link to this Website. In this case, the Company does not object to such linking provided that you do not suggest in any way that you are affiliated with or endorsed by the Company . You must not use “framing” or similar practices, and must ensure that the link to the Website opens in a new window.


Users and the Company understand and agree that the disclaimers, exclusions, and limitations are essential elements of these general conditions and that they represent a reasonable allocation of risk. In particular, users understand that the Company  would be unable to make the services available to users except on these terms and agree that these general conditions will survive and apply even if any limited remedy specified in these general conditions is found to have failed of its essential purpose.

9. Contact us

This Website is operated by Nestle Professional a business unit of Nestec SA

If you have any question, comment or if you wish to report any inappropriate content regarding the Website, please feel free to contact us by (i) email at, (ii) phone at +852 2859 6480 or (iii) regular mail addressed to Consumer Services, Nestle Hong Kong Limited, 7/F Manhattan Place, 23 Wang Tai Road, Kowloon Bay, Kowloon, Hong Kong

10. Changes

The Company reserves the right to make changes to these terms of use. Please refer to this page from time to time to review these terms of use and any new information

11. Governing law and jurisdiction

The Website is intended for users worldwide. The Company makes no representation that the products and the content of this Website are appropriate or available in Hong Kong.

You and the Company agree that any claim or dispute relating to the Website shall be governed by the law of Switzerland and brought before the courts of the Canton de Vaud.

Copyright © May 2016 (Nestle Professional a business unit of Nestec SA)

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